Mobility Your Way takes the quality of our service and the products that we supply very seriously. We understand that your mobility product helps you to live your life as independently as possible. We review warranty claims constantly to make sure we are providing you with the best quality products at all times.
Our warranty does not cover product failure due to user misuse or negligence; it also does not cover general wear and tear. In these instances, you would have to pay for any potential call out or labour charges.
Your product will be covered under a manufacturer’s warranty too. The length and terms of the manufactures warranty varies from supplier to supplier and from product to product. The best way to check this is either via our website, giving us a call or checking your product manual.
If, however, the product has been damaged or misused by you this warranty is not applicable and you would have to pay for any potential parts, call out or labour charges.
Warranty will not be applicable in the event of any of the following taking place:
Any further questions regarding our warranty policy should be directed to our customer care team at hello@mobilityyourway.co.uk or 0800 083 2622.
*Not to be used in conjunction with any other offer. Excludes Motability. Only valid on new stock, excludes reconditioned. While stocks last. Manager’s decision final. Discount valid until 31.10.24.
